Tata Consultancy Services has been selected as a strategic partner by Apoteket, Sweden’s largest pharmaceutical retailer, to accelerate its digital transformation and growth.
Apoteket stores attract 34 million customers each year, making it the leading pharmaceutical retailer in Sweden. The brand seeks to strengthen its leadership position in the region by transforming itself into a comprehensive healthcare provider, offering services throughout the value chain online and in-store.
TCS has been working with Apoteket since 2014.
As part of the expanded strategic partnership, TCS will provide end-to-end IT services and advice across the organization, spanning the application and infrastructure layers. In addition, it will help drive innovation by leveraging the TCS Pace port in Amsterdam, a co-innovation and research center specifically designed to help customers navigate their unique digital transformation journeys.
TCS will also help the retailer leverage automation, robotics and artificial intelligence to create the next generation customer experience in physical stores and online channels, as well as streamline internal processes.
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